TERMS AND CONDITIONS
SHIPPING:
We offer $6.00 USPS First Class or Priority flat-rate shipping.
We offer $6.00 USPS First Class or Priority flat-rate shipping.
MSCLEAN LLC PRODUCT RETURNS & WARRANTY:
MsClean would like to thank you for the purchase of a MsClean kit. We hope our products meet your needs, but in the event there is a problem with the product, please read our warranty information:
How long the warranty lasts:
The MsClean case comes with a lifetime warranty.
The internal cleaning parts and accessories come with a limited warranty. The warranty begins on the date of purchase and lasts 60 days.
What is covered:
The lifetime case warranty covers any breakage. Should a breakage occur, send it in and MsClean will replace it.
The limited warranty covers manufacturing defects of the included accessories.
What does the warranty not cover:
The limited warranty does not include “consumables”; i.e. items which deteriorate/deplete due to usage; lubricants, patches, brushes, etc.
What will MsClean LLC do:
Under the lifetime case warranty if the product is broken, MsClean will replace it free of charge.
Under the limited accessory warranty within the warranty period, should MsClean determine that there was a manufacturing flaw, MsClean will replace it free of charge.
How to file a warranty claim:
6942 FM1960 Rd E#200
Humble, TX 77346
MsClean would like to thank you for the purchase of a MsClean kit. We hope our products meet your needs, but in the event there is a problem with the product, please read our warranty information:
How long the warranty lasts:
The MsClean case comes with a lifetime warranty.
The internal cleaning parts and accessories come with a limited warranty. The warranty begins on the date of purchase and lasts 60 days.
What is covered:
The lifetime case warranty covers any breakage. Should a breakage occur, send it in and MsClean will replace it.
The limited warranty covers manufacturing defects of the included accessories.
What does the warranty not cover:
The limited warranty does not include “consumables”; i.e. items which deteriorate/deplete due to usage; lubricants, patches, brushes, etc.
What will MsClean LLC do:
Under the lifetime case warranty if the product is broken, MsClean will replace it free of charge.
Under the limited accessory warranty within the warranty period, should MsClean determine that there was a manufacturing flaw, MsClean will replace it free of charge.
How to file a warranty claim:
- Contact a MsClean service representative at: [email protected]
- Should it be determined the damage meets the criteria of the warranty include the following:
- A completed warranty claim form, which will be provided by the service representative
- Proof of Purchase is required which shows the unit was purchased within the warranty period is necessary for warranty services. Copies are acceptable.
- The damaged product.
- Send to:
6942 FM1960 Rd E#200
Humble, TX 77346
